We are Hiring Outrageously Amazing Customer Service Agents

Are you passionate about customer experience? So are we! Five Star Call Centers is hiring customer service and product support agents. If you’re looking for a career in customer care, take a look at what Five Star Call Centers has to offer. If you’re looking for a position in Sioux Falls, SD, Wichita, KS, Guatemala or if you’re interested in work-from-home, our team would love to learn more about you!

We Are Not Your Ordinary Call Center.​ᵀᴹ

About Five Star Call Centers

Five Star Call Centers is headquartered within the heart of the Midwest in Sioux Falls, SD, and has been providing high-quality, inbound customer service on behalf of businesses and organizations for nearly 40 years.

Learn more about Five Star Call Centers here.

How Our Hiring Process Works
The Application

  • Apply to one of our open positions.
  • A member of the recruiting team will reach out via phone, email or text within 2-3 business days with information on next steps. 
    • You may receive a link (via email) to answer pre-recorded questions via video and to complete a typing test during this time.
  • We will review your job history and qualifications for our open positions. If we select to move forward with your application, you will be scheduled for a video chat with a recruiter on our open positions. 
  • If your application is not selected, you will receive an email informing you of the reasons.

Screening and Interview

  • You will have an initial phone call with our recruiters and complete any assessments that are needed. If all qualifications are met, you will be scheduled for an interview with our hiring manager. 
    • This interview will take place over video.
    • There are instances where you may have to go through a second interview
  • After your interview you will be contacted for an offer of employment or a decline for the position. 
    • Sometimes determinations can occur during the interview, in which case the manager will let you know during that time.

We Appreciate Your Interest in Joining the Five Star Call Centers Team!
We invite you to review our open positions and apply to the positions matching your qualifications. When applying, please note:

  • You must reside in state listed in the position you are applying.
  • You only need to apply to one posting within that state. We will evaluate you for all of our open positions to determine which may best be a match for your skills.  

For any questions you can reach out to hiring@fivestarcallcenters or 800-894-7832.  

Five Star Call Centers values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. Five Star Call Centers is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.

Current Openings